Yasmina Bouhaja
About Yasmina Bouhaja
Yasmina Bouhaja is a Responsable Service Clients at Desjardins and a commis at UQAM, with experience in customer service and marketing roles.
Current Roles at Desjardins and UQAM
Yasmina Bouhaja is currently serving as Responsable Service Clients at Desjardins, a role she commenced in March 2017. Alongside this, she also works at the Université du Québec à Montréal (UQAM) as a commis. Her dual roles demonstrate her multifaceted expertise in customer service and administrative tasks.
Previous Work Experience
Before her current positions, Yasmina Bouhaja held several roles in different sectors. In 2016, she worked briefly at Boulangerie Arouch Inc. as a Responsable. From 2014 to 2015, she was a Responsable Marketing at Holding Al Omrane. In 2009, she spent a brief period at Groupe Al Amane as Responsable Commercial. These roles provided her with a diverse background in commercial, marketing, and customer service.
Educational Background
Yasmina Bouhaja studied at the École des Sciences de la Gestion (ESG UQAM), where she achieved a Bachelor of Business Administration after four years of study from 2012 to 2016. Additionally, she spent a year from 2014 to 2015 in further studies at the same institution. Prior to this, she attended Lycée Victor Hugo Marrakech from 2005 to 2012, laying a strong academic foundation.
Experience in Customer Service
With over six years in the customer service industry, Yasmina Bouhaja brings a wealth of experience to her role at Desjardins. Since joining the company in March 2017, she has utilized her customer service skills to ensure client satisfaction and operational efficiency.
Skills in Marketing and Commercial Sectors
Yasmina Bouhaja's professional journey includes significant roles in the marketing and commercial sectors. At Holding Al Omrane, she was a Responsable Marketing for one year from 2014 to 2015. Additionally, her brief tenure at Groupe Al Amane as Responsable Commercial in 2009 provided her with valuable insights into commercial operations, further enhancing her multifaceted skill set.