Heather Wood
About Heather Wood
Heather Wood is a Ticketing Specialist with extensive experience in the music and entertainment industry. She has worked at the Detroit Symphony Orchestra and Live Nation, and holds a Bachelor of Music from Wayne State University.
Work at Detroit Symphony Orchestra
Heather Wood has been a Ticketing Specialist at the Detroit Symphony Orchestra since 2014. In this role, she is responsible for monitoring the box office window for ticket sales during daytime hours. Additionally, she has served as a Street Team Member since 2012, contributing to various promotional efforts for the organization. Previously, she completed a six-month internship in Audience Development and Public Relations at the same institution in 2012. Her involvement at the Detroit Symphony Orchestra spans over a decade, showcasing her commitment to the arts and community engagement.
Education and Expertise
Heather Wood studied at Wayne State University, where she earned a Bachelor of Music degree in Music Business from 2007 to 2012. Prior to that, she attended Oakland Community College, achieving an Associate of Arts degree in Liberal Arts and Liberal Studies from 2004 to 2007. Her educational background provides her with a solid foundation in both the arts and business, which is beneficial in her current role in ticketing and event management.
Background
Heather Wood's professional journey includes various roles in customer service and operations. She worked as an Assistant Manager at Charley's Grilled Subs from 2002 to 2006. Following that, she served as an Operations Supervisor at CVS Health from 2006 to 2015. In 2011, she gained experience as a Promotions Intern at Greater Media Detroit. Her diverse work history has equipped her with skills in management, operations, and customer service.
Achievements
In her current position at Live Nation as Office Manager since 2015, Heather Wood manages concert folders for events at Saint Andrew's Hall & The Shelter. She tracks inventory for merchandise and handles financial tasks such as coding invoices and managing weekly deposits. Additionally, she is involved in fundraising efforts for Cystic Fibrosis, demonstrating her commitment to community service and support for health initiatives.
Musical Involvement
Heather Wood plays the trumpet in the Detroit Party Marching Band. Her involvement in the band reflects her passion for music and performance, complementing her professional work in the music industry. This role allows her to engage with the community through music while enhancing her skills as a musician.