Ashley Martinez Johnson
About Ashley Martinez Johnson
Ashley Martinez Johnson serves as the Director of Customer Success for North America at Devo, a position she has held since 2022. Her career includes various roles at CampusLogic and previous experience at Starbucks and the University of Phoenix.
Current Role at Devo
Ashley Martinez Johnson serves as the Director of Customer Success for North America at Devo. She has held this position since 2022. In her role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Devo's services. Her experience in customer success positions her to lead initiatives that improve client relationships and drive engagement.
Previous Experience at CampusLogic
Prior to her current role, Ashley worked at CampusLogic in various capacities. She was the Director of Customer Success from 2021 to 2022, where she managed customer success strategies. Before that, she served as the Manager of Technical Solutions from 2019 to 2021, overseeing technical support for clients. Her earlier role at CampusLogic was as a Customer Success Manager from 2018 to 2019, and she also worked as a Technical Solutions Specialist from 2017 to 2018.
Career Background at Starbucks
Ashley began her career at Starbucks, where she worked for a total of five years. She started as a Barista from 2008 to 2010, providing customer service and beverage preparation. She then advanced to the position of Shift Supervisor from 2010 to 2013, where she managed team operations and ensured customer satisfaction.
Educational Background
Ashley studied at Arizona State University, earning a Bachelor of Arts (B.A.) degree in Theatre from 2009 to 2013. Additionally, she participated in an Educational Exchange program at the University of Cambridge in 2010, which lasted for 11 months. This diverse educational background supports her professional development in customer success and management.
Experience at University of Phoenix
From 2014 to 2017, Ashley worked at the University of Phoenix as an Enrollment Advisor. In this role, she assisted prospective students with the enrollment process, providing guidance and support to help them achieve their educational goals.