Bill Armstrong
About Bill Armstrong
Bill Armstrong is a Customer Success Management Technical Lead at Devo, specializing in cybersecurity and SAP security. He has over 15 years of experience in various technical roles, including positions at Onapsis, American Student Assistance, and Harvard Business School.
Current Role at Devo
Bill Armstrong currently serves as the Customer Success Management - Technical Lead at Devo, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Devo's solutions. He leverages his extensive background in cybersecurity and customer training to facilitate knowledge transfer sessions, helping clients build expertise in the platform. His responsibilities also include leading the development of security program designs to promote platform adoption across various organizations.
Previous Experience at Onapsis
Before joining Devo, Bill Armstrong worked at Onapsis as a Lead Security Consultant from 2018 to 2022. During his four years in this role, he provided consulting and subject matter expertise in cybersecurity and SAP security. He facilitated customer training and knowledge transfer sessions, which were essential for building client expertise in the Onapsis platform. Additionally, he acted as a project manager for large-scale implementations, coordinating resources between Onapsis and enterprise customers.
Career Background in Technology
Bill Armstrong has a diverse background in technology, having held several positions prior to his role at Onapsis. He worked as a Senior Sales Engineer Team Lead at NextLabs, Inc. from 2015 to 2018, and as a Senior Sales Engineer at AvePoint from 2012 to 2015. His earlier roles include serving as a SharePoint Administrator at Harvard Business School and a Systems Administrator at L. Knife & Son, Inc. His career began as a Technical Support professional at MAXIMUS from 2001 to 2004.
Educational Background
Bill Armstrong earned a Bachelor's Degree in Management Information Systems from UMass Boston, where he studied from 2000 to 2004. This educational foundation has equipped him with the necessary skills and knowledge to excel in his various roles within the technology and cybersecurity sectors.