Jaime Rodriguez
About Jaime Rodriguez
Jaime Rodriguez is a NOC Operator at Devo, specializing in platform monitoring. He holds a Bachelor's degree in Social Communication - Advertising and has extensive experience in IT support and cloud services.
Work at Devo
Jaime Rodriguez has been employed at Devo as a NOC Operator (Platform Monitoring Operator) since 2022. In this role, he is responsible for monitoring platform performance and ensuring operational efficiency. His work involves overseeing system alerts and responding to incidents to maintain service reliability. Devo is known for its advanced data analytics and security solutions, and Jaime's contributions support the company's commitment to delivering high-quality services.
Education and Expertise
Jaime Rodriguez holds a Bachelor's Degree in Social Communication with a focus on Advertising from Universidad Rafael Belloso Chacín, which he completed from 2000 to 2006. Additionally, he earned a Superior Technician in Computing from Rafael Belloso Chacín University College of Technology between 1999 and 2003. His educational background provides a foundation for his expertise in communication and technology, which he applies in his professional roles.
Professional Experience
Jaime has extensive experience in technical support and IT roles. He worked as a Microsoft support agent for Spain and Latin America, providing assistance with software issues. He also served as a Cloud Support L1 Engineer for Banca BCI. Prior to these roles, he was a Support Technician for small businesses in Venezuela from 2006 to 2014 and worked as an IT Support L1 agent for Latam Airlines. His diverse experience enhances his problem-solving capabilities in various technical environments.
Technical Skills
Jaime Rodriguez possesses a range of technical skills relevant to his roles in IT and cloud support. He is proficient in programming languages such as Python, HTML, CSS, and SQL. His expertise extends to cloud-based services, investigation, report generation, and analysis. He is skilled in using technologies including Linux shell, Kubernetes, Dynatrace, and Nagios monitors, which are essential for monitoring and managing cloud infrastructure.