Katlyn D.
About Katlyn D.
Katlyn D. is a Customer Experience and Analytics Manager at Devo, where she has worked since 2023. She holds a B.S. in Economics from Northeastern University and has experience in various roles across analytics and consulting.
Current Role at Devo
Katlyn D. currently serves as the Customer Experience and Analytics Manager at Devo, a position she has held since 2023. In this role, she focuses on enhancing customer experience through data analytics and cross-functional collaboration. Her responsibilities include coordinating with various departments such as Engineering, Product, Finance, Marketing, and Revenue Operations to develop comprehensive data models that support strategic decisions.
Education and Academic Background
Katlyn D. earned her Bachelor of Science degree in Economics from Northeastern University, where she also pursued minors in Spanish and Law and Public Policy. She attended Northeastern from 2015 to 2019. Additionally, she participated in the Economics Summer Program at The London School of Economics and Political Science (LSE) in 2018. Her educational background includes a focus on economics and cultural studies, enhancing her analytical skills.
Previous Work Experience
Before her current role at Devo, Katlyn D. held several positions that contributed to her expertise in customer experience and analytics. She worked as a Customer Success Analytics Specialist at PTC from 2021 to 2022. Prior to that, she served as a Consulting Team Analyst Co-Op at The Boston Consulting Group (BCG) in 2018 and as a Global Markets Compliance Co-Op at State Street in 2017. Her experience also includes roles at LogicManager, where she progressed from Implementation Specialist to Senior Implementation Specialist between 2019 and 2021.
Skills and Specializations
Katlyn D. specializes in delivering data-driven insights that influence the strategic direction of client teams. Her ability to thrive in fast-paced environments with high levels of task variability allows her to adapt and respond effectively to changing business needs. She has a strong foundation in analytics and customer success, which supports her role in enhancing customer experiences through informed decision-making.
Language and Cultural Studies
In addition to her academic and professional achievements, Katlyn D. has pursued language and cultural studies. She studied Spanish Language and Culture at Centro de Lenguas e Intercambio Cultural in 2016. This experience complements her academic background and enhances her ability to communicate effectively in diverse environments.