Matthew Bournival
About Matthew Bournival
Matthew Bournival is a Technical Support Engineer at Devo, where he has worked since 2022. He has extensive experience in cloud support, having previously held positions at Amazon Web Services and AWS Elemental.
Work at Devo
Matthew Bournival has been employed at Devo as a Technical Support Engineer since 2022. In this role, he provides technical assistance and support to clients, focusing on optimizing their use of Devo's data analytics platform. His expertise in cloud-based solutions enhances the customer experience, ensuring that users can effectively leverage the platform's capabilities.
Previous Experience at AWS
Before joining Devo, Matthew worked at Amazon Web Services (AWS) as a Cloud Support Engineer II from 2015 to 2020. His responsibilities included troubleshooting cloud services and assisting customers in resolving technical issues. He also served as a Technical Support Engineer at AWS Elemental, an Amazon Web Services Company, from 2020 to 2021, where he continued to support clients with technical inquiries and solutions.
Career Background in IT
Matthew's career in information technology began as a Jr. Systems Administrator at HostDime.com, Inc., where he worked from 2011 to 2015. This role provided him with foundational skills in systems administration and customer support. His diverse experience in the IT sector has contributed to his strong focus on cloud-based storage, content delivery, and data analytics.
Education and Expertise
Matthew Bournival earned a Bachelor of Science (B.S.) degree in Information Technology from the University of Central Florida, studying from 2010 to 2013. His educational background laid the groundwork for his technical skills and knowledge in the IT field. Throughout his career, he has developed a passion for customer relations, making it a significant aspect of his professional journey.