Rory Turner
About Rory Turner
Rory Turner is a Customer Success Manager with over seven years of experience in developing and mentoring SaaS Customer Success teams. He holds a Bachelor of Business Administration from Westfield State University and currently works at Devo in Cambridge, Massachusetts.
Work at Devo
Rory Turner currently serves as a Customer Success Manager at Devo, a position he has held since 2022. In this role, he focuses on enhancing customer engagement and fostering long-lasting relationships with clients. Devo specializes in cloud-native logging and security analytics, and Turner collaborates with leading organizations globally to optimize their use of these services. His expertise in customer success strategies contributes to the overall mission of Devo in delivering exceptional value to its customers.
Previous Experience at Valamis
Before joining Devo, Rory Turner worked at Valamis as a Customer Success Lead from 2016 to 2021. During his five years in this role, he developed and implemented customer success strategies, mentoring teams to enhance service delivery. His experience at Valamis provided him with a strong foundation in managing customer relationships and scaling SaaS customer success initiatives.
Education and Expertise
Rory Turner earned a Bachelor of Business Administration (BBA) from Westfield State University, where he studied Accounting and Business/Management from 2012 to 2016. His educational background equips him with a solid understanding of business principles and financial management, which he applies in his role in customer success. With over seven years of experience in the field, Turner has developed a strong expertise in building and mentoring Customer Success teams.
Professional Background
Rory Turner has over seven years of experience in the Customer Success domain, focusing on developing and scaling SaaS strategies. His career has been marked by a commitment to customer engagement and relationship building. Turner has worked with various organizations, leveraging his skills to enhance customer satisfaction and retention. His professional journey reflects a dedication to improving customer experiences in the technology sector.
Personal Interests
Outside of his professional responsibilities, Rory Turner enjoys sports, traveling, and exploring new beaches. These interests reflect his active lifestyle and appreciation for diverse experiences. His passion for travel and exploration may contribute to his ability to connect with clients from various backgrounds and cultures.