Ben Cox, Psm
About Ben Cox, Psm
Ben Cox is an Engagement Manager at Dialexa with over seven years of experience in leading business and technology solution engagements. He has previously held positions at Hitachi Vantara, PepsiCo, and Walmart, and holds a Bachelor's Degree in Human Resources Development from the University of Texas at Tyler.
Work at Dialexa
Ben Cox has been serving as an Engagement Manager at Dialexa since 2021. In this role, he focuses on leading transformative business and technology solution engagements. His responsibilities include overseeing project execution and ensuring that solutions are data-driven and user-focused, delivering high impact and value to end consumers. His tenure at Dialexa has allowed him to further develop his expertise in customer experience and journey mapping.
Previous Experience at Hitachi Vantara
Prior to his current role, Ben Cox worked at Hitachi Vantara in various capacities. He served as a Senior Consultant from 2017 to 2021, where he contributed to multiple projects in Dallas, Texas. He also held the position of Manager, Digital Solutions for a brief period in 2021. His experience at Hitachi Vantara spanned over four years, during which he developed a strong foundation in technology solutions and project management.
Education and Expertise
Ben Cox earned a Bachelor's Degree in Human Resources Development from the University of Texas at Tyler, where he studied from 2010 to 2014. His educational background complements his professional experience, particularly in areas such as customer/user experience and customer journey mapping. He specializes in Agile ALM/SDLC and Agile Transformation, which are critical in managing modern technology projects.
Career Background
Ben Cox has a diverse career background that includes roles at several organizations. Before joining Dialexa, he worked at PepsiCo as a Solution Lead for Frito Lay North America for one month in 2021. He also held positions at the Texas Department of Aging and Disability Services and Walmart, where he gained experience in compliance and administrative roles. His career spans over 15 years, with a strong focus on technology and business solutions.
Achievements in Technology Solutions
Throughout his career, Ben Cox has successfully led initiatives that emphasize data-driven and user-focused solutions. He is recognized for his ability to rapidly adapt to new technologies and processes, which has enabled him to contribute effectively to various projects. His analytical and strategic thinking skills have been instrumental in achieving project goals and enhancing customer experiences.