Ajit Patel
About Ajit Patel
Ajit Patel is a Senior Customer Success Manager specializing in strategic enterprise solutions. He has extensive experience in customer success roles across various organizations, including Dialpad and Corporate Traveler USA.
Current Role at Dialpad
Ajit Patel serves as the Senior Customer Success Manager for Strategic Enterprise at Dialpad. He has held this position since 2023. In this role, he focuses on enhancing customer engagement and satisfaction among enterprise-level clients. His responsibilities include developing strategies to improve post-sales offerings and ensuring that customer needs are met effectively.
Previous Experience at Dialpad
Prior to his current role, Ajit Patel worked at Dialpad as a Customer Success Manager for the Enterprise segment from 2022 to 2023. During this 8-month tenure, he contributed to the success of enterprise customers by implementing customer success initiatives and fostering strong relationships.
Career Background in Customer Success
Ajit Patel has extensive experience in customer success management across various organizations. He served as the Director of Customer Success at Corporate Traveler USA from 2017 to 2020 and held similar roles at Navan and Stage and Screen Travel Services USA. His career in customer success began at Corporate Traveler, where he worked as an Account Manager from 2012 to 2015.
Education and Qualifications
Ajit Patel earned his MBA from the University of Houston, C.T. Bauer College of Business, where he studied from 2010 to 2012. He also holds a BA Hons in International Travel Management and French from the University of Brighton, completed between 2004 and 2008. His educational background supports his expertise in customer success and business strategy.
Recognition and Advisory Roles
Ajit Patel has been recognized in the Presidents Club for his performance in both 2020 and 2022. In addition to his corporate roles, he advises late-stage startups on go-to-market strategies and enhancing post-sales offerings. His insights help these companies engage effectively with enterprise-level global customers and brands.