Alan Bush
About Alan Bush
Alan Bush is a Program Manager at Dialpad, where he has worked since 2020. He has extensive experience in cloud services, having held various roles at Rackspace and Central Desktop, and aims to enhance customer experience through improved product usage and satisfaction.
Work at Dialpad
Alan Bush has been employed at Dialpad since 2020, currently holding the position of Program Manager. In this role, he focuses on enhancing customer experience by connecting users with necessary information and tools. Prior to his current role, he served as Sales Project Manager at Dialpad from 2017 to 2020, where he contributed to various projects aimed at improving product usage and customer satisfaction.
Previous Experience at Rackspace
Before joining Dialpad, Alan Bush worked at Rackspace, a leading managed cloud company, for a total of five years. He held multiple roles, including Cloud Launch Manager from 2012 to 2014 and Technical Community Manager from 2014 to 2017. Additionally, he hosted Rackspace Cloud Office Hours from 2013 to 2017, engaging with the community and providing support to users.
Career at Central Desktop
Alan Bush began his career as an Implementation Consultant at Central Desktop, where he worked from 2010 to 2012. This role involved assisting clients with the implementation of software solutions, contributing to their overall satisfaction and product usage.
Education and Expertise
Alan Bush studied at the University of Central Missouri, where he earned a degree in Technical Theatre from 1998 to 2002. This educational background has provided him with skills that are applicable in his roles within technology and project management.
Professional Goals
Alan Bush aims to help companies improve product usage frequency and customer satisfaction while reducing support needs. His focus on enhancing customer experience is evident in his work, where he connects people with the necessary tools and information to achieve their goals.