Alida Swart
About Alida Swart
Alida Swart is an Account Executive at Dialpad, where she has worked since 2022, specializing in AI-powered communication solutions for businesses. She holds an Honours degree in Communication Studies from Wilfrid Laurier University and has previous experience in sales and instructional support.
Work at Dialpad
Alida Swart has been employed at Dialpad as an Account Executive since 2022. In this role, she operates in a hybrid work environment from Kitchener, Ontario, Canada. Her responsibilities include connecting businesses with AI-powered communication solutions, utilizing a product suite that encompasses Dialpad Talk, Dialpad Sell, Dialpad Contact Center, and Dialpad Meetings. Alida is part of a team that supports over 80,000 businesses globally, addressing their modern communication needs.
Education and Expertise
Alida Swart studied at Wilfrid Laurier University, where she earned an Honours degree in Communication Studies from 2017 to 2021. This educational background provides her with a solid foundation in communication principles, which she applies in her current role at Dialpad. Her expertise includes utilizing the Google Cloud Platform to enhance the security and reliability of business communications.
Background
Before her current position at Dialpad, Alida Swart gained experience as an Inside Sales Specialist at the same company from 2021 to 2022. She also worked at Wilfrid Laurier University Students' Union as a U-Desk Associate from 2018 to 2020. Additionally, she served as an Instructional Assistant for the CS100 course at Wilfrid Laurier University for four months in 2021. These roles contributed to her understanding of customer service and communication.
Professional Experience
Alida Swart's professional experience includes various roles that have honed her skills in communication and sales. At Dialpad, she transitioned from an Inside Sales Specialist to an Account Executive, reflecting her growth within the company. Her previous positions at Wilfrid Laurier University and the Students' Union provided her with valuable insights into customer engagement and support.