Amy Sheehan
About Amy Sheehan
Amy Sheehan is a Customer Success Specialist at Dialpad, where she has worked since 2020. She holds a Master of Arts from Texas Tech University and a Bachelor of Arts from Baylor University, where she also participated as a student athlete.
Work at Dialpad
Amy Sheehan has been employed at Dialpad as a Customer Success Specialist since 2020. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships between the company and its clients. Her responsibilities include addressing customer inquiries, providing product support, and collaborating with internal teams to enhance the customer experience.
Current Role at Forcepoint
In addition to her position at Dialpad, Amy Sheehan has worked at Forcepoint as a Project Management Specialist since 2016. Her role involves managing various projects, coordinating with cross-functional teams, and ensuring that project goals align with organizational objectives. She utilizes her project management skills to drive efficiency and deliver results.
Education and Expertise
Amy Sheehan earned her Master of Arts degree from Texas Tech University, completing her studies from 2017 to 2018. Prior to this, she obtained a Bachelor of Arts degree from Baylor University, where she studied from 2012 to 2016. Her educational background provides her with a solid foundation in communication and project management.
Background as a Student Athlete
During her time at Baylor University, Amy Sheehan was a student athlete from 2012 to 2015. This experience contributed to her skills in teamwork, discipline, and time management, which she applies in her professional roles. Balancing academics and athletics has shaped her approach to challenges in the workplace.