Ana Carolina V.
About Ana Carolina V.
Ana Carolina V. is a Production Support Engineer with extensive experience in various technical roles, including positions at DigiKnow, Network Solutions, and Web.com. She holds a degree in Computer Science from Universidad FASTA and has been actively engaged in the Internet sector for many years.
Current Role at Dialpad
Ana Carolina V. serves as a Production Support Engineer at Dialpad, a position she has held since 2021. In this role, she is responsible for ensuring the stability and performance of production systems. Her technical expertise contributes to the efficient operation of Dialpad's services, aligning with the company's commitment to providing reliable communication solutions.
Previous Experience in Technical Support
Prior to her current role, Ana Carolina V. worked at Newfold Digital as a Lead Technical Support Engineer from 2015 to 2021. In this capacity, she managed technical support operations, addressing customer inquiries and resolving issues. Her experience in this role enhanced her skills in troubleshooting and customer service, which are essential in her current position.
Career Path in Engineering and Development
Ana Carolina V. has a diverse background in engineering and development. She began her career as a Project Manager at Supermercados Toledo from 2000 to 2001. She then transitioned to various technical roles, including PHP Developer at COTO CICSA from 2003 to 2006, and Unix Developer at DigiKnow from 2006 to 2009. Her experience spans multiple positions, showcasing her adaptability and growth in the tech industry.
Educational Background in Computer Science
Ana Carolina V. studied Computer Science at Universidad FASTA, where she earned her degree in Engineering from 1994 to 2000. This educational foundation provided her with essential knowledge and skills in technology, which she has applied throughout her career in various engineering and support roles.
Engagement and Passion for the Internet
Ana Carolina V. demonstrates a strong commitment to the Internet, engaging with it daily both personally and professionally. Her passion for the field is driven by her technical expertise and user experience, reflecting her dedication to staying current with industry trends and developments.