Andrew Lex
About Andrew Lex
Andrew Lex is a Project Manager currently employed at Dialpad, where he has worked since 2022. He has a diverse background in project management and technical implementation, with previous roles at companies such as RingCentral and GiveCentral.
Work at Dialpad
Andrew Lex has been employed at Dialpad as a Project Manager since 2022. In this role, he has led initiatives to document and standardize processes and procedures for onboarding new hires. He manages multiple end-to-end technical implementations for both Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) customers. His responsibilities include serving as Project Manager, Technical Lead, and Trainer, ensuring that projects meet client requirements and are delivered on time.
Previous Experience at RingCentral
Before joining Dialpad, Andrew Lex worked at RingCentral from 2018 to 2022. He held two positions during his tenure: Professional Services Engineer III from 2018 to 2021 and Expert Services Desk Lead from 2021 to 2022. In these roles, he contributed to the implementation and support of communication solutions, enhancing customer experience and operational efficiency.
Experience at GiveCentral
Andrew Lex served as Implementation Manager at GiveCentral from 2016 to 2018 in the Greater Chicago Area. His role involved overseeing the implementation of solutions for clients, ensuring that their needs were met effectively. This experience contributed to his skills in project management and customer service.
Background in Theatre Education
Andrew Lex studied at Cardinal Stritch University, where he earned a Bachelor of Arts (B.A.) in Theatre/Theater from 2007 to 2013. His education provided him with a strong foundation in the arts, which he later applied in various roles within the theatre industry.
Experience at Steppenwolf Theatre Company
Andrew Lex worked at Steppenwolf Theatre Company in various capacities from 2013 to 2016. He started as a Properties Apprentice for nine months and later took on the role of Properties Overhire for two years. His work involved assisting in the management of props for productions, contributing to the overall success of the theatre's performances.