Anuj Duggal, M Eng
About Anuj Duggal, M Eng
Anuj Duggal is a Product Manager II currently working at Dialpad in Calgary, Canada. He has extensive experience in product management and engineering, having previously held positions at Mitel, ShoreTel, and Innovatia.
Current Role at Dialpad
Anuj Duggal serves as a Product Manager II at Dialpad, a role he has held since 2022. He operates from the Calgary, Canada Area and is responsible for overseeing product development and management. His position involves collaborating with various teams to enhance product offerings and address customer needs.
Previous Experience at Mitel
Prior to his current position, Anuj worked at Mitel as a Product Manager from 2017 to 2022. During his five years at Mitel, he focused on product strategy and development, contributing to the company's growth in the telecommunications sector. His experience in this role equipped him with valuable insights into market demands and customer preferences.
Background in Engineering and Technology
Anuj Duggal holds a Bachelor of Technology (B.Tech.) in Information Technology from DAV Institute of Engineering and Technology, where he studied from 2006 to 2010. He furthered his education at Dalhousie University, earning a Master of Engineering (MEng) in Internetworking from 2012 to 2014. His academic background laid a strong foundation for his career in technology and product management.
Experience in VoIP and Network Engineering
Anuj has a solid background in VoIP and network engineering, having worked at Innovatia as a VoIP Engineer from 2014 to 2017. He also served as a Level 2 NOC Engineer at ShoreTel for five months in 2017. His technical expertise includes managing network issues and providing support for customer-related technical challenges.
Technical Contributions and Project Management
Throughout his career, Anuj has made significant technical contributions, including developing scripts to automate alerts in production environments. He has managed projects aimed at resolving configuration issues and collaborated with cross-functional teams to address platform challenges. His role as an escalation and technical resource has further enhanced his problem-solving capabilities.