Arindam Chatterjee
About Arindam Chatterjee
Arindam Chatterjee is a Senior Engineer at Dialpad, specializing in AWS cloud migration and cost optimization. He has a background in Information Technology from Lovely Professional University and has held various technical roles in the industry since 2013.
Work at Dialpad
Arindam Chatterjee has been employed at Dialpad as a Senior Engineer since 2021. He is based in Bengaluru, Karnataka, India. In his role, he is responsible for designing and managing the escalation process within the organization. His contributions are focused on enhancing operational efficiency and ensuring effective communication during technical issues.
Education and Expertise
Arindam Chatterjee holds a Bachelor's Degree in Information Technology from Lovely Professional University. His academic background includes studies in programming languages such as C, C++, and Java, as well as networking and network support engineering. He has developed expertise in AWS cloud migration and cost optimization processes for cloud services.
Previous Work Experience
Before joining Dialpad, Arindam worked at Ciena as a Global Technical Support Engineer from 2016 to 2018. He also served as a Technical Specialist Engineer at Innovatia from 2013 to 2016. His roles involved providing technical support and contributing to the development of user training materials, which resulted in a 25% reduction in onboarding time across the IT department.
Professional Contributions
Arindam Chatterjee actively participates in network outage meetings, where he contributes possible root cause analyses based on his experience. He has also been involved in analyzing and forecasting enterprise budgets and resource planning for project delivery. His responsibilities included employee performance reviews and hiring for new roles within the organization.