Beth D.
About Beth D.
Beth D. is a UX Research Lead with extensive experience in user research and product development, currently working at Dialpad since 2021. She has previously held significant roles at Stack Overflow and the University of California, Berkeley, and has a strong academic background in psychology and management.
Current Role at Dialpad
Beth D. serves as the UX Research Lead at Dialpad, a position she has held since 2021. In this role, she focuses on enhancing user experience through comprehensive research methodologies. Her responsibilities include conducting in-depth user interviews and implementing remote research strategies to gather insights that inform product development. Beth's expertise in user research is integral to Dialpad's commitment to creating user-centric solutions.
Previous Experience at Stack Overflow
Prior to her current role, Beth worked at Stack Overflow as the Research Lead and Design Lead from 2018 to 2021. During her three years there, she contributed to the development of user experience strategies and led research initiatives that informed design decisions. Her work at Stack Overflow helped shape the platform's approach to user engagement and satisfaction.
Educational Background
Beth D. has a strong academic background in psychology and management. She earned her M.A. in Social and Organizational Psychology from Columbia University. Additionally, she holds a B.A. in Psychology with a Minor in French from the University of Rochester. Her studies also include a Master's degree in Management from INSEAD, where she is currently ABD for her Ph.D. This educational foundation supports her expertise in user research and organizational behavior.
Expertise in User Research
Beth is recognized for her expertise in remote research and in-depth user interviews. She specializes in establishing user research teams and has over a decade of experience in various sectors, including B2B SaaS product development and NIH-funded medical research. Her skills in research methods are complemented by her Ph.D. training, allowing her to apply rigorous methodologies to her work.
Global Perspective and Experience
Beth brings a global perspective to her work, having lived on four continents. This diverse background enhances her understanding of user needs across different cultures and markets. Her international experience informs her approach to user research, making her adept at addressing the complexities of a global user base.