Brittany Richards
About Brittany Richards
Brittany Richards is a Business Strategy & Operations Manager at Dialpad, where she has worked since 2024. She has a diverse background in project management and executive support, with previous roles at Urban Equity Development, Harborview Medical Center, Amazon, and SAP Concur.
Work at Dialpad
Brittany Richards has been serving as the Business Strategy & Operations Manager at Dialpad since 2024. In this role, she is responsible for overseeing various strategic initiatives and operational processes within the organization. Her experience in business strategy and operations contributes to Dialpad's mission of enhancing communication solutions.
Previous Experience in Project Management
Before joining Dialpad, Brittany worked as a Project Manager at Urban Equity Development from 2023 to 2024. In this position, she managed various projects aimed at promoting urban development and equity. Her role involved coordinating project activities and ensuring successful project delivery in Woodinville, Washington.
Career in Administrative Support
Brittany has extensive experience in administrative support roles. She worked at Harborview Medical Center as an Executive Assistant II from 2015 to 2017, and at Amazon as an Executive Assistant from 2017 to 2018. Additionally, she served as an Executive Assistant II at Amazon from 2018 to 2019. These positions allowed her to develop strong organizational and communication skills.
Experience at SAP Concur
At SAP Concur, Brittany held multiple positions. She served as an Executive Business Partner from 2019 to 2021, where she supported senior executives. Subsequently, she was promoted to Manager of People Programs & Communications for Global SMB from 2021 to 2023. In these roles, she contributed to enhancing operational efficiency and employee engagement.
Educational Background
Brittany studied at Shoreline Community College from 2015 to 2017. This educational experience provided her with foundational knowledge and skills that she has applied throughout her career in business strategy and operations.