Caitlin Shannon
About Caitlin Shannon
Caitlin Shannon is a Manager of GTM Training and Onboarding at Dialpad, where she has worked since 2024. She has a diverse background in sales, marketing, and training, with previous roles at Dell Technologies and EMC.
Current Role at Dialpad
Caitlin Shannon serves as the Manager of GTM Training and Onboarding at Dialpad. She has held this position since 2024, overseeing training and onboarding initiatives to enhance the go-to-market strategies of the company. Her role focuses on developing effective training programs that equip teams with the necessary skills and knowledge to succeed in their sales efforts.
Previous Experience at Dialpad
Before her current role, Caitlin Shannon worked at Dialpad as a Revenue Enablement Trainer from 2021 to 2023. In this capacity, she contributed to the development of training materials and strategies aimed at improving revenue generation. Additionally, she served as a Senior Revenue Enablement Trainer from 2023 to 2024, further enhancing her expertise in revenue enablement.
Career at Dell Technologies
Caitlin Shannon has extensive experience at Dell Technologies, where she held several positions over a span of six years. She began as an Inside Sales Associate from 2014 to 2015, then transitioned to Content Development Lead for Global Marketing Campaigns from 2015 to 2017. She progressed to Senior Content Development Lead from 2017 to 2019, and later worked as a Content Strategist and Creative Insights Lead from 2019 to 2021.
Internship Experience
Caitlin Shannon completed a two-month internship in Field Sales and Marketing at EMC in 2013. This experience provided her with foundational skills in sales and marketing, contributing to her professional development and understanding of the technology industry.
Educational Background
Caitlin Shannon earned her Bachelor’s Degree in Marketing from Millersville University of Pennsylvania, where she studied from 2010 to 2014. Prior to that, she graduated from Princeton Day School with a High School Diploma in 2010. Her educational background has equipped her with the knowledge necessary for her roles in marketing and sales.