Charles Brian Libre
About Charles Brian Libre
Charles Brian Libre is a Renewal Manager at Dialpad, where he has worked since 2023. He has extensive experience in renewals management at major tech companies, including Salesforce and Zoom Video Communications, and holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of Perpetual Help System DALTA.
Work at Dialpad
Charles Brian Libre has been serving as a Renewal Manager at Dialpad since 2023. In this role, he is responsible for managing customer renewals and ensuring client satisfaction. His position is based in the Philippines, where he applies his extensive experience in renewals management to support the company's growth and customer retention efforts.
Previous Experience in Renewals Management
Before joining Dialpad, Charles Brian Libre worked as a Renewals Manager at Zoom Video Communications from 2020 to 2023. He managed customer renewals and contributed to maintaining strong client relationships. Prior to that, he held a similar position at Salesforce from 2017 to 2019, where he also focused on renewals management, further enhancing his expertise in this area.
Education and Expertise
Charles Brian Libre earned a Bachelor's degree in Hotel, Motel, and Restaurant Management from the University of Perpetual Help System DALTA, completing his studies from 2008 to 2012. His educational background provides him with a unique perspective on customer service and management, which he has applied throughout his career in the tech industry.
Background in Sales Development
Charles Brian Libre began his career in sales development, working as a Sales Development Representative at Crisalix for nine months in 2017. This role laid the foundation for his transition into renewals management. He also gained technical experience as a Technical Specialist at Dexcom from 2019 to 2020, demonstrating his ability to adapt to different roles within the technology sector.
Career Transition and Versatility
Charles Brian Libre's career reflects a transition from technical roles to renewals management. His experience as a Technical Specialist at Dexcom allowed him to develop a strong technical foundation, which he later leveraged in his renewals management roles. This versatility showcases his ability to navigate different aspects of the tech industry effectively.