Charles Liss
About Charles Liss
Charles Liss is a Software Quality Assurance Manager at Dialpad, where he has worked since 2020. He has extensive experience in quality assurance roles across various companies, including Highfive and Adobe Systems, and possesses a strong interest in process improvement and outdoor activities.
Work at Dialpad
Charles Liss has been serving as the Software Quality Assurance Manager at Dialpad since 2020. In this role, he is responsible for overseeing quality assurance processes and ensuring that software products meet established standards of quality. His experience in the San Francisco Bay Area has allowed him to contribute to the company's commitment to delivering reliable communication solutions.
Previous Experience in Quality Assurance
Before joining Dialpad, Charles Liss worked as the Quality Engineering Manager at Highfive from 2019 to 2020. He also held multiple roles at Guidewire Software, including Sr Software Quality Engineer from 2012 to 2018 and Software QA Manager from 2015 to 2018. His experience spans various aspects of software quality assurance, enhancing his expertise in the field.
Technical Skills and Methodologies
Charles possesses expertise in blackbox and graybox testing methodologies, which are essential for evaluating software functionality. He has skills in automated coding and testing, as well as XML, which contribute to his effectiveness in quality assurance. His background includes experience in customer engagement and pre-release interaction, further supporting his role in ensuring product quality.
Professional Development and Interests
Charles is a member of Toastmasters, indicating his commitment to public speaking and leadership development. He has a strong interest in process improvement, aiming to enhance team efficiency and product quality. Outside of work, he enjoys outdoor activities such as hiking, biking, and golfing, as well as cooking for family and friends.
Career Background
Charles Liss has a diverse career background that includes significant roles at Adobe Systems Inc, where he worked as a Software Quality Developer for Flash Player and a Software Quality Engineer for Premiere Pro from 2000 to 2011. He also briefly served as an IT Automation Consultant at University Hospitals in 2018. His experience in insurance software and desktop video editing adds to his comprehensive skill set.