Cherene Daigre
About Cherene Daigre
Cherene Daigre is a Strategic Renewals Manager with extensive experience in managing renewals across various technology companies, including Salesforce, Zendesk, and Dialpad. She holds a Bachelor of Arts in Communication from Western Oregon University and has a background in AI-powered communication tools.
Work at Dialpad
Cherene Daigre currently serves as the Strategic Renewals Manager at Dialpad, a role she has held since 2023. In this position, she focuses on managing renewals for innovative business phone systems and AI contact centers. Her work involves leveraging AI-powered communication tools to enhance customer engagement and retention. Daigre's experience in this area contributes to Dialpad's mission of transforming how businesses communicate.
Previous Experience at Salesforce
Before joining Dialpad, Cherene Daigre worked at Salesforce as an Enterprise Renewals Manager for Tableau from 2019 to 2022. During her three years in this role, she was responsible for managing customer renewals and ensuring satisfaction with the Tableau product suite. Her tenure at Salesforce provided her with valuable insights into enterprise-level customer relationship management.
Career at Zendesk
Cherene Daigre held the position of Senior Renewals Manager at Zendesk from 2022 to 2023. In this role, she managed customer renewals and worked to maintain strong relationships with clients. Her experience at Zendesk further developed her skills in customer retention and account management within the technology sector.
Education and Expertise
Cherene Daigre earned her Bachelor of Arts (B.A.) in Communication from Western Oregon University, where she studied from 2012 to 2015. She also attended PennWest Edinboro for one year, focusing on Communication. This educational background has equipped her with strong communication skills essential for her roles in account and renewals management.
Background in Account Management
Cherene Daigre has a diverse background in account management, having worked at various companies including Avvo and Uber. At Avvo, she served as an Account Manager for one year, and at Uber, she was a Restaurant Partnerships Representative for UberEATS in 2017. These roles contributed to her understanding of client needs and the importance of effective communication in business relationships.