Christa Johnston
About Christa Johnston
Christa Johnston serves as the Content & Education Manager at Dialpad, where she has worked since 2022. With over 15 years of experience in customer success and program design, she has held various roles across multiple organizations, including Igloo Software and D2L.
Work at Dialpad
Christa Johnston has been serving as the Content & Education Manager at Dialpad since 2022. In this role, she focuses on developing educational content and resources that support users in maximizing the value of Dialpad's communication solutions. Her work contributes to enhancing user experience and engagement with the platform.
Previous Experience in Training and Education
Prior to her current position, Christa Johnston held various roles in training and education. She worked at Igloo Software as the Training and Certification Manager for 11 months in 2016-2017. Additionally, she served as a Customer Success Coach at D2L for 6 months in 2020 and as a Senior Instructional Designer from 2013 to 2016. Her experience also includes roles at Tulip, BlackBerry, and the Waterloo Region District School Board.
Educational Background
Christa Johnston has a diverse educational background. She studied Fine/Studio Arts at Wilfrid Laurier University, earning a Bachelor of Arts degree from 1995 to 1999. She later pursued education at the University of Windsor, achieving a Bachelor's degree in Education from 2002 to 2003. Additionally, she completed an Executive Leadership program at Smith School of Business at Queen's University in 2016 and a Managing with Intent program at Communitech Academy in 2021.
Commitment to Professional Development
With over 15 years of experience, Christa Johnston is committed to professional development and enhancing organizational efficiency. She focuses on creating programs and solutions that improve effectiveness for individuals and businesses. Her dedication to seeing positive results from those she supports reflects her passion for education and training.