Deepak Agrawal
About Deepak Agrawal
Deepak Agrawal is a Senior Software Engineer currently working at Dialpad since 2021. He has held various positions in the technology sector, including Director of Customer Engineering at Koopid and Technical Solution Architect at IBM India.
Current Role at Dialpad
Deepak Agrawal serves as a Senior Software Engineer at Dialpad, a position he has held since 2021. In this role, he contributes to the development and enhancement of Dialpad's communication solutions. His expertise in software engineering supports the company's mission to provide innovative cloud-based communication services.
Previous Experience at Koopid
Prior to his current role, Deepak worked at Koopid as the Director of Customer Engineering from 2020 to 2021. Based in Pune, Maharashtra, India, he was responsible for overseeing customer engineering initiatives, ensuring that client needs were met through effective technical solutions. His tenure at Koopid lasted for one year.
Professional Background at IBM and Infosys
Deepak has extensive experience in the technology sector, having worked at IBM India Pvt Ltd as a Technical Solution Architect from 2013 to 2015. He spent two years in this role in Pune, where he focused on delivering technical solutions to clients. Before IBM, he worked at Infosys Ltd as a Project Manager from 2004 to 2012, accumulating eight years of experience in project management in the Chandigarh Area, India.
Education and Qualifications
Deepak Agrawal holds an Executive Post Graduate Diploma in Business Administration and Management from Symbiosis Centre of Corporate Education, which he completed from 2017 to 2018. He also earned a Bachelor of Engineering (BE) in Electronics and Telecommunication from Guru Ramdas Khalsa Institute of Science and Technology, Jabalpur, where he studied from 1999 to 2003.