Deepan Udaiyar
About Deepan Udaiyar
Deepan Udaiyar is an IT Support Specialist at Dialpad, with over five years of experience in systems administration and a strong focus on customer service and technical problem-solving. He has worked in various roles across multiple companies, including LG Electronics and IBM, and holds an Okta certification.
Work at Dialpad
Deepan Udaiyar has been employed at Dialpad as an IT Support Specialist since 2019. In this role, he provides end-user technology support, demonstrating a focus on customer service and technical problem-solving. His responsibilities include managing and maintaining IT infrastructure, which aligns with his extensive experience in systems administration.
Previous Work Experience
Prior to joining Dialpad, Deepan Udaiyar held several positions in the IT field. He worked as a Data Entry Specialist at LG Electronics from 2014 to 2016, followed by a role as an IT Support Analyst at Sleep Country Canada from 2017 to 2019. He also served as a System Support Specialist at The Peak Group of Companies for five months in 2019 and as a Technical Support Representative at IBM from 2016 to 2017.
Education and Certifications
Deepan Udaiyar studied at Centennial College, where he earned a Post Secondary Diploma from 2013 to 2015. He also attended Langara College, completing a program in Programming with Python in 2019. Additionally, he holds an Okta certification, which highlights his expertise in identity and access management solutions.
Technical Skills and Expertise
Deepan Udaiyar specializes in providing end-user technology support and has a strong background in systems administration. He is skilled in implementing and maintaining system applications and servers. His experience includes effective communication with clients from varied technical backgrounds, emphasizing his strong interpersonal and communication skills.