Donna Madden
About Donna Madden
Donna Madden is the RVP of Enterprise Sales at Dialpad, bringing extensive experience in sales management and client relations from her previous roles at LinkedIn and other companies. She emphasizes a consultative sales approach and is recognized for her strong work ethic and communication skills.
Current Role at Dialpad
Donna Madden serves as the RVP of Enterprise Sales at Dialpad, a position she has held since 2024. In this role, she focuses on driving sales strategies and enhancing client relationships. Her approach emphasizes a consultative sales methodology, which aims to build long-term partnerships by understanding clients' business objectives. Madden's responsibilities include collaborating with various teams, such as marketing and sales engineering, to support and improve client engagement.
Previous Experience at LinkedIn
Madden has extensive experience at LinkedIn, where she held multiple roles over several years. She worked as a Sales Manager for Talent Solutions for three months in 2021 and as a Senior Account Executive for seven months in 2015. Additionally, she served as a Sales Leader for Global Accounts from 2021 to 2024 and as a Special Ops Manager for Learning Solutions from 2019 to 2021. Her tenure at LinkedIn reflects her commitment to consultative sales and client relationship management.
Career Background in Sales Management
Before her time at LinkedIn, Madden held various sales management positions. She was a Branch Manager at Enterprise Rent-A-Car from 2002 to 2008, where she managed operations and sales for six years. Following that, she worked as a Media Consultant at Idearc Media for one year from 2009 to 2010. She then transitioned to lynda.com, where she served as a Senior Account Executive for five years from 2010 to 2015, further honing her sales skills and client engagement strategies.
Education and Academic Background
Donna Madden studied at the University of California, San Diego, where she earned a Bachelor of Science degree in Management Science. Her academic journey spanned from 1998 to 2002, providing her with a solid foundation in management principles and analytical skills that have contributed to her success in sales and client relations.
Sales Coaching and Client Experience Focus
Madden is recognized for her role as a sales coach, where she emphasizes the importance of interpersonal communication and a strong work ethic. She is dedicated to improving the client experience by anticipating needs and enhancing service delivery. Her collaborative approach involves working closely with channel teams and strategic partners to ensure client satisfaction and drive sales efficiency.