Emily Lam
About Emily Lam
Emily Lam is a Sales Development Representative at Dialpad, where she has worked since 2021. She previously served as a Service Leader at White Spot for six years and holds a Bachelor of Arts in Sociology from The University of British Columbia.
Work at Dialpad
Emily Lam has been employed at Dialpad as a Sales Development Representative since 2021. In her role, she contributes to the company's mission of enhancing business communications through innovative solutions. She is involved in the adoption of Dialpad's VoiceAI technology, which has been implemented by over 55,000 businesses. Additionally, she supports various Dialpad products, including Dialpad Talk, Dialpad Support, and UberConference, focusing on improving user experience and productivity.
Previous Experience at White Spot
Before joining Dialpad, Emily Lam worked at White Spot as a Service Leader from 2014 to 2020. During her six years in this role, she was based in Richmond, British Columbia, Canada. Her experience at White Spot provided her with valuable skills in customer service and team leadership, which she has since applied in her current position.
Education and Expertise
Emily Lam studied at The University of British Columbia, where she earned a Bachelor of Arts in Sociology from 2015 to 2020. Her academic background in sociology equips her with a strong understanding of social dynamics and communication, which is beneficial in her role at Dialpad. This educational foundation supports her ability to engage with clients and understand their needs effectively.
Contributions to Business Communication Technology
At Dialpad, Emily Lam plays a significant role in promoting the company's advanced communication technologies. She works with Dialpad's seamless integrations with Google G Suite and Microsoft Office 365, aiming to enhance productivity for users. Her contributions help facilitate better business communication solutions, aligning with Dialpad's overall mission.