James Smith
About James Smith
James Smith is an experienced SDR Director currently leading a team at Dialpad, focusing on generating qualified leads. He has a diverse background in sales development and military service, with previous roles at Confluent, Starburst, and the US Navy.
Current Role at Dialpad
James Smith serves as the SDR Director at Dialpad, a position he has held since 2023. In this role, he leads a team of Sales Development Representatives (SDRs) focused on generating qualified leads and opportunities for the sales team. His leadership is oriented towards enhancing the efficiency and effectiveness of the sales process.
Previous Experience at Confluent
Prior to his current role, James Smith worked at Confluent as the Enterprise SDR Team Lead from 2020 to 2022. He was responsible for managing a team that focused on enterprise-level sales development. Additionally, he served as the Sales Development Enablement Program Manager for a brief period in 2022, where he contributed to the training and development of sales strategies.
Experience at Starburst
James Smith held multiple roles at Starburst, including Data Native SDR Manager and Enterprise SDR Leader. He worked at Starburst from 2022 to 2023, where he managed sales development initiatives and led efforts to drive data-driven sales strategies. His tenure at Starburst lasted a total of eight months.
Military Background
James Smith has a significant military background, having served in the US Navy as a Surface Warfare Officer from 2004 to 2019. His 15 years of service provided him with leadership experience and skills that he has applied in his subsequent business roles.
Education and Certifications
James Smith holds a Master of Business Administration (MBA) from LSU Shreveport and a Bachelor of Science (BS) from the University of Oklahoma. He is also a certified Six Sigma Black Belt and Lean Practitioner, specializing in optimizing sales processes and improving operational efficiency.