Jaspreet Singh
About Jaspreet Singh
Jaspreet Singh is a Customer Success Manager at Dialpad, where he has worked since 2019 in London, United Kingdom. He has a background in marketing and extensive experience in customer success and market research.
Work at Dialpad
Jaspreet Singh has been serving as a Customer Success Manager at Dialpad since 2019. In this role, he focuses on ensuring customer satisfaction and driving product adoption among users. His experience in customer success is complemented by his previous roles in similar positions, allowing him to effectively address client needs and foster long-term relationships.
Previous Experience in Customer Success
Prior to his current position, Jaspreet Singh worked at Vision Critical as a Customer Success Manager from 2015 to 2016 and later as a Senior Customer Success Manager from 2016 to 2019. His responsibilities included managing customer accounts and enhancing the overall customer experience. This experience laid a strong foundation for his current role at Dialpad.
Background in Market Research
Jaspreet Singh began his career as a Research Executive at Ipsos MORI from 2010 to 2012. He then transitioned to the BBC, where he worked as a Market Insight Executive from 2012 to 2013. These positions provided him with valuable insights into market trends and consumer behavior, which are essential in his customer success roles.
Education and Expertise
Jaspreet Singh holds a Bachelor of Science (BSc) degree in Marketing from Aston University. His educational background equips him with the theoretical knowledge and practical skills necessary for understanding market dynamics and customer engagement strategies.