Jeffrey Gleason
About Jeffrey Gleason
Jeffrey Gleason is a Strategic Account Manager currently working at Dialpad. He has extensive experience in sales leadership roles across various companies, including QUBEdocs, ScaleFactor, and InsideView, where he implemented strategic initiatives to enhance customer satisfaction and revenue growth.
Work at Dialpad
Jeffrey Gleason currently serves as a Strategic Account Manager at Dialpad, a position he has held since 2023. In this role, he focuses on managing key accounts and developing strategies to enhance customer engagement and satisfaction. His responsibilities include fostering relationships with clients and identifying opportunities for growth within the existing customer base.
Previous Experience in Sales Management
Before joining Dialpad, Jeffrey Gleason held various sales leadership roles. He worked at QUBEdocs as a Sales Leader from 2021 to 2022, where he revamped the go-to-market strategy and improved customer satisfaction through strategic initiatives. Prior to that, he was a Sales Manager at ScaleFactor from 2017 to 2020, and a Partnerships Manager at InsideView, Inc from 2013 to 2017, where he focused on expanding market share and brand awareness.
Sales Strategy and Achievements
During his tenure at QUBEdocs, Jeffrey Gleason implemented strategic sales and revenue plans that resulted in increased customer retention and loyalty. He designed and deployed sales plans that generated consistent revenue streams and fostered a collaborative environment that emphasized accountability. His efforts included hiring key sales personnel and a demand generation marketing leader to enhance the sales process.
Educational Background
Jeffrey Gleason completed his high school education at Kubasaki High School in Okinawa, Japan, earning his diploma from 1985 to 1987. He furthered his education at the College of Marin, where he studied Business Administration and Management from 1987 to 1989. This educational foundation has contributed to his expertise in sales management and strategic planning.
Career Development and Skills
Jeffrey Gleason has a strong background in optimizing sales pipelines and forecasts through strategic marketing initiatives and CRM systems. He has successfully built and led high-performing sales teams across various organizations, focusing on maintaining long-lasting relationships with customers and channel partners. His experience spans multiple industries, showcasing his adaptability and strategic approach to sales.