Josh Hegarty
About Josh Hegarty
Josh Hegarty is a Regional Channel Manager at Dialpad, specializing in partner and business development in the EMEA region. He has a background in AI and customer experience technologies, with previous roles at Exponential-e and FDM Group.
Work at Dialpad
Josh Hegarty currently serves as the Regional Channel Manager at Dialpad, a position he has held since 2021. In this role, he focuses on partner and business development across the EMEA region. He contributes to Dialpad's mission of enhancing business communications through seamless integrations with platforms such as Google G Suite and Microsoft Office 365. Hegarty works with Dialpad's product suite, which includes Dialpad Talk, Dialpad Support, and UberConference, all powered by VoiceAI. His responsibilities include building trusted partnerships and driving customer success.
Previous Experience at Exponential-e
Prior to his current role, Josh Hegarty worked at Exponential-e as a Channel Partner Manager from 2017 to 2021. During his four years at the company, he was based at 100 Leman St, London, E1 8EU. In this position, he focused on developing partnerships and enhancing customer experiences. His work contributed to the growth of the company's channel strategy and partner relationships.
Experience at FDM Group
Josh Hegarty began his career as a Software Application Developer at FDM Group, where he worked for eight months in 2016. This role provided him with foundational experience in software development and application management. His time at FDM Group laid the groundwork for his future roles in technology and partner management.
Educational Background
Josh Hegarty attended Southend High School for Boys from 2007 to 2013, where he completed his A-Levels in Mathematics, English, Geography, and other subjects. He later studied at the University of East Anglia, earning a Bachelor’s Degree in Environmental Geophysics from 2013 to 2016. His educational background has equipped him with analytical and problem-solving skills applicable in his professional roles.
Coaching Experience
Before entering the technology sector, Josh Hegarty served as the Head Coach at Sportstar from 2011 to 2016. In this role, he was responsible for coaching and mentoring athletes, which helped him develop leadership and communication skills. His experience in coaching complements his current focus on partner and customer success.