Leonard Khan
About Leonard Khan
Leonard Khan is a Senior Customer Success Manager at Dialpad, where he has worked since 2023. With extensive experience in customer success and partner management, he has held various roles in notable companies such as Sitetracker, Microsoft, and Blackboard Inc.
Work at Dialpad
Leonard Khan has been serving as a Senior Customer Success Manager at Dialpad since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful adoption of Dialpad's communication solutions. His experience in customer success management positions him to effectively address client needs and drive product engagement.
Previous Experience in Customer Success Management
Before joining Dialpad, Leonard Khan held the position of Senior Customer Success Manager at Sitetracker from 2021 to 2023. His career also includes roles such as Enterprise Customer Success Manager at Conga and Customer Success Manager at Conga, where he developed expertise in customer relationship management. Additionally, he worked as Customer Success & Partnership Director at SeeLogic Ltd and has extensive experience in partner management.
Background in Sales and CRM
Leonard Khan's career began in the Netherlands in 2001, focusing on IT hardware and B2B software solutions. He has held various sales roles, including CRM Sales Specialist and Inside Sales CRM UK Commercial Team Lead at Microsoft. His experience spans multiple organizations, including Gartner and Blackboard Inc, where he developed skills in sales account management and CRM systems.
Education and Expertise
Leonard Khan studied at the University of Portsmouth, where he earned a Bachelor’s degree in European Studies & Languages from 1996 to 1999. His educational background complements his professional expertise in partner management, customer success, business development, SaaS, cloud, and CRM, which he has cultivated through various roles since 2011.
Personal Interests
In his personal life, Leonard Khan enjoys following Formula 1, spending time with friends, exploring new cuisines, and relaxing at home. He is also a father of two sons, who serve as his greatest source of motivation and inspiration.