Marisa Robledo

Marisa Robledo

Tier 1 Support Representative @ Dialpad

About Marisa Robledo

Marisa Robledo is a Tier 1 Support Representative with extensive experience in technical support and customer service. She currently works at Elementor as an Onboarding Specialist and has held various roles in companies such as GoDaddy, SPi Global, DIRECTV, and Dialpad.

Work at Elementor

Marisa Robledo has been working at Elementor as an Onboarding Specialist since 2021. In this role, she focuses on assisting new users in navigating the platform and maximizing their experience. Her experience in customer support enhances her ability to provide effective onboarding solutions.

Work at Dialpad

Marisa Robledo has served as a Tier 1 Support Representative at Dialpad since 2020. In this position, she addresses customer inquiries and provides technical assistance, ensuring users can effectively utilize Dialpad's communication tools. Her role is crucial in maintaining customer satisfaction and support.

Previous Experience at GoDaddy

Marisa Robledo worked at GoDaddy in various capacities from 2016 to 2020. Initially, she served as a Technical and Sales Support Specialist for one year, followed by a three-year tenure as a Lead Technical Specialist. Her roles involved providing technical assistance and support to customers, contributing to her expertise in the field.

Education and Expertise

Marisa Robledo earned a Bachelor's degree in Hotel, Motel, and Restaurant Management from Trinity University of Asia, completing her studies from 2008 to 2012. This educational background has equipped her with skills relevant to customer service and support roles.

Background in Technical Support

Marisa Robledo has a solid background in technical support, having worked at SPi Global and DIRECTV prior to her roles at GoDaddy and Elementor. Her experience spans several years and various positions, where she developed skills in customer service and technical assistance.

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