Matthew Spatcher
About Matthew Spatcher
Matthew Spatcher serves as the Senior Contact Center Overlay for Field & Commercial Sales at Dialpad, where he has worked since 2021. He has extensive experience in sales and business development across various technology companies, including Five9, Salesforce.com, and 8x8.
Current Role at Dialpad
Matthew Spatcher currently serves as the Sr Contact Center Overlay for Field & Commercial Sales at Dialpad. He has held this position since 2021, contributing to the company's efforts in enhancing customer engagement and optimizing contact center solutions. His role involves collaborating with sales teams to implement effective strategies and solutions tailored to client needs in the San Francisco Bay Area.
Previous Experience in Sales
Matthew Spatcher has a diverse background in sales, having worked in various roles across multiple companies. He was an Account Executive at Salesforce.com from 2009 to 2010 and held positions at Five9, including Sr Account Executive from 2017 to 2019 and Enterprise Sales Director in 2016. His tenure at 8x8 as Strategic Account Executive - CCaaS from 2019 to 2021 further solidified his expertise in the contact center industry.
Education and Expertise
Matthew Spatcher studied at Arizona State University, where he earned a degree in Business with a focus on Communications from 2000 to 2004. He also completed his general education at Monte Vista High School from 1994 to 1998. His educational background supports his expertise in managing Fortune 500 account relationships, public speaking, and presentation skills, which are essential in the technology sector.
Background in Business Development
Matthew has a strong foundation in business development, having worked at Arena Solutions in various capacities, including Business Development Representative and Corporate Account Executive. His experience spans roles that required him to engage in B2B online and telesales business acquisition, showcasing his ability to expand business reach through digital and telecommunication channels.
Skills in Sales and Finance Reporting
Matthew Spatcher demonstrates strong analytical skills in sales and finance reporting, which are critical for data-driven decision-making and strategic planning. His ability to handle complex sales processes and maintain high-level client interactions reflects his proficiency in navigating the challenges of the technology sales landscape.