Michael House
About Michael House
Michael House is a Manager of Customer Success - Enterprise at Dialpad, with extensive experience in customer success and sales roles at various technology companies, including RingCentral and Datadog.
Current Role at Dialpad
Michael House serves as the Manager of Customer Success - Enterprise at Dialpad. He has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success. His role involves overseeing customer success initiatives and ensuring that enterprise clients receive the support they need to maximize their use of Dialpad's services.
Previous Experience at RingCentral
Michael House has extensive experience at RingCentral, where he held multiple roles over several years. He worked as a Manager of Customer Success for both the Majors Central Region and Mid Market segments. He also served as a Senior Customer Success Manager and Team Lead for the Majors West segment. His tenure at RingCentral spanned from 2016 to 2022, allowing him to develop a deep understanding of customer success strategies.
Experience at Datadog
In 2022, Michael House worked at Datadog as a Manager of Customer Success for a period of four months. This role involved managing customer relationships and ensuring that clients effectively utilized Datadog's monitoring and analytics services.
Educational Background
Michael House studied at Arizona State University, where he earned a Bachelor of Science (BS) degree in Communication from 2008 to 2012. His education provided him with a foundation in communication principles, which he applies in his customer success roles.
Early Career and Other Roles
Before his roles in customer success, Michael House worked in various positions that contributed to his professional development. He served as a Business Development Representative at RingCentral and held sales roles at Act-On Software and Techtronic Industries. Additionally, he worked as a waiter at Oreganos Pizza Bistro from 2011 to 2013.