Michelle Hermann
About Michelle Hermann
Michelle Hermann is the Regional Channel Manager for New England at Dialpad, where she focuses on channel strategies. She has a strong background in telecommunications and technology, with previous roles at companies such as Aircall and TPx Communications.
Current Role at Dialpad
Michelle Hermann serves as the Regional Channel Manager for New England at Dialpad, a position she has held since 2023. In this role, she focuses on managing and developing channel strategies specific to the New England region. Her responsibilities include enhancing partnerships and driving channel sales initiatives to support Dialpad's growth in the telecommunications sector.
Previous Experience in Telecommunications
Prior to her current role, Michelle Hermann worked at TPx Communications as a Channel Manager from 2017 to 2021. She managed channel partnerships and contributed to the development of sales strategies. Before that, she served as the Director of Client Services at Comtel Group from 2005 to 2017, where she oversaw client relationships and service delivery.
Education and Academic Background
Michelle Hermann studied at Pratt Institute, where she gained foundational knowledge relevant to her career. Additionally, she attended Hackensack High School, which contributed to her early education. Her academic background has supported her professional development in the telecommunications and technology sectors.
Expertise in Channel Management
Michelle Hermann possesses extensive expertise in managing and developing channel strategies. She has a strong background in recruiting, educating, and nurturing channel partners. Her experience includes working with products such as UCaaS, SDWAN, Managed Firewall, Managed Backups, Managed Endpoints, and Datacenter solutions. This expertise enables her to enhance partner success and drive sales growth.
Career History and Progression
Michelle Hermann's career spans multiple roles in the telecommunications industry. She began her career at Rockefeller Group Technology Solutions, Inc. as a Senior Project & Account Manager from 1998 to 2002. After that, she worked at Aircall as a Senior Channel Account Manager for a year in 2021-2022. Her career trajectory reflects a consistent focus on channel management and partner development.