Omar Rivera
About Omar Rivera
Omar Rivera is a Sales Engineering Manager at Dialpad, where he has worked in various roles since 2017. He has extensive experience in sales engineering and customer support, having held positions at Dialpad and other companies in Texas.
Current Role at Dialpad
Omar Rivera serves as the Sales Engineering Manager at Dialpad, a position he has held since 2023. He operates in the San Antonio, Texas Metropolitan Area, overseeing sales engineering initiatives and leading a team focused on small and mid-market businesses. His role involves collaborating with sales teams to provide technical expertise and support throughout the sales process.
Previous Positions at Dialpad
Omar Rivera has held multiple roles at Dialpad prior to his current position. He worked as a Sales Engineer for Small Business from 2020 to 2021 for four months in Austin, Texas. He then transitioned to a Team Lead role in Sales Engineering for SMB from 2022 to 2023 for one year in San Antonio. Additionally, he served as a Tier 2 Product Support Specialist from 2019 to 2020 and as a Sales Engineer for Mid Market from 2021 to 2022.
Early Career Experience
Omar Rivera began his career in customer service, working as a Customer Service Representative at T-Mobile from 2004 to 2006 in Mission, Texas. He later gained technical support experience at Dmx Inc as a Tech Support Representative from 2006 to 2008 in the Austin area. He also worked as a Warehouse Supervisor at Redi Carpet for seven months in 2009.
Music Editing and Remixing
In addition to his technical roles, Omar Rivera has been involved in the music industry as a Music Editor and Remixer at DJcity since 2019. His work in this capacity spans five years and is based in Texas, where he contributes to music editing and remixing projects.