Paul Tennison
About Paul Tennison
Paul Tennison is a Project Manager at Dialpad, specializing in AI-powered Voice Intelligence technology to improve communication efficiency. He has a background in project management and customer success, with previous roles at Bandwidth Inc. and Personify, and holds dual degrees in Business Administration and Economics from North Carolina State University.
Work at Dialpad
Paul Tennison serves as a Project Manager at Dialpad, where he has been employed since 2021. In this role, he focuses on enhancing communication efficiency through Dialpad's AI-powered Voice Intelligence (Vi) technology. He contributes to the integration of Dialpad with various platforms, including Google G Suite, Microsoft Office 365, Salesforce, and Zendesk. His responsibilities include managing projects that improve user experience and operational effectiveness.
Education and Expertise
Paul Tennison holds two degrees from North Carolina State University. He earned a Bachelor of Sciences (B.S.) in Business Administration with a focus on Marketing and a Bachelor of Arts (B.A.) in Economics, both completed between 2014 and 2018. His educational background supports his expertise in advanced analytics, reporting, and operational support, particularly for large API clients.
Background
Before joining Dialpad, Paul Tennison gained experience in various roles. He worked as a Junior Project Coordinator at Personify from 2017 to 2018. Following that, he served as an Enterprise Customer Success Manager at Bandwidth Inc. for nine months in 2018, and then as a Project Implementation Specialist II from 2019 to 2021. His work experience spans project management and customer success, primarily in the technology sector.
Achievements
During his tenure at Bandwidth Inc., Paul Tennison managed operational support for large API clients, demonstrating his ability to handle complex projects and customer needs. His role as Project Manager at Dialpad includes significant contributions to integrating advanced communication tools, showcasing his project management skills and technical knowledge.