Peyton Gardner
About Peyton Gardner
Peyton Gardner is a Senior Customer Success Manager for Enterprise Key Accounts at Dialpad, where he has worked since 2023. He has a background in customer success and marketing, holding a Bachelor's Degree in Marketing/Mass Communication from Texas State University.
Current Role at Dialpad
Peyton Gardner serves as the Senior Customer Success Manager for Enterprise Key Accounts at Dialpad. In this role, he focuses on enhancing customer satisfaction and retention for key enterprise clients. His responsibilities include managing relationships, ensuring successful product adoption, and driving customer success strategies. Gardner has been in this position since 2023.
Previous Experience at Dialpad
Peyton Gardner has held multiple roles at Dialpad, contributing to his expertise in customer success. He started as a Customer Success Specialist from 2020 to 2021, then progressed to Customer Success Manager for Mid-Market from 2021 to 2022. He later took on the role of Senior Customer Success Manager for Mid-Market from 2022 to 2023. His tenure at Dialpad has equipped him with a deep understanding of customer needs and product capabilities.
Education and Expertise
Peyton Gardner earned a Bachelor's Degree in Marketing and Mass Communication from Texas State University, where he studied from 2014 to 2018. His educational background provides a strong foundation for his career in customer success and marketing, enabling him to effectively communicate and engage with clients.
Internship Experience
Before his roles at Dialpad, Peyton Gardner gained valuable experience through internships. He worked as a Sales Intern at the Texas Rangers Baseball Club in 2016, where he focused on sales strategies for the organization. Additionally, he served as a Digital Marketing Intern and Production Assistant at KLRU-TV from 2016 to 2017, where he contributed to marketing initiatives and production efforts.
Achievements in Customer Success
Peyton Gardner achieved recognition as Q4 2024's Enterprise MVP at Dialpad, highlighting his effectiveness in customer success. He maintained a customer retention rate of 106%, demonstrating his ability to foster strong relationships and ensure client satisfaction within the enterprise segment.