Rohin Kukreja
About Rohin Kukreja
Rohin Kukreja is a Post Sales Enablement Specialist currently working at Dialpad. He has extensive experience in customer success, sales, and training roles across various companies, including Dialpad, Mercedes-Benz, and The Walt Disney Company.
Current Role at Dialpad
Rohin Kukreja currently serves as a Post Sales Enablement Specialist at Dialpad, a position he has held since 2023. In this role, he focuses on helping companies analyze their growth needs and adopt AI-driven business communication tools. His objective is to improve call quality and enhance customer engagement through effective enablement strategies.
Previous Experience at Dialpad
Rohin Kukreja previously worked at Dialpad as a Customer Success Manager from 2020 to 2022 and as an Enablement Training Specialist from 2022 to 2023. During his tenure, he contributed to customer satisfaction and success by ensuring clients effectively utilized Dialpad's communication solutions. His experience in these roles provided him with insights into customer needs and product capabilities.
Experience at Mercedes-Benz Kitchener-Waterloo
Rohin Kukreja held multiple positions at Mercedes-Benz Kitchener-Waterloo. He worked as a Sales Specialist from 2018 to 2019, where he was recognized as a Globally Certified Sales Consultant. Additionally, he served as a Product Expert from 2017 to 2018 and as a Marketing Coordinator in 2017. These roles involved engaging with customers and promoting automotive products effectively.
Educational Background
Rohin Kukreja has a diverse educational background. He studied Business & Arts at Wilfrid Laurier University from 2013 to 2017, achieving a General Arts degree. He also attended the University of Florida, focusing on U.S. Resort & Destination Development in 2016. Furthermore, he studied International Business & European History at MEI International Academy from 2012 to 2013.
Early Career and Other Roles
Rohin Kukreja's early career included various roles that contributed to his professional development. He worked as an English Teacher at New Oriental Education & Technology Group in 2014 and as a Resort Management Intern at The Walt Disney Company in 2016. Additionally, he held positions at Elections Ontario and Kumon, gaining experience in customer service and data management.