Saif Khan
About Saif Khan
Saif Khan is a Customer Success Manager with extensive experience in enhancing customer loyalty and satisfaction through effective relationship management. He has worked for various organizations, including Data#3 and Dialpad, and holds a Master's degree in International Business from Griffith University.
Work at Dialpad
Saif Khan currently holds the position of Customer Success Manager at Dialpad, where he has been employed since 2022. His role focuses on managing customer relationships and ensuring high levels of customer satisfaction and loyalty. He utilizes his skills in project management and agile methodologies to drive customer success initiatives effectively.
Previous Experience at Data#3
Before joining Dialpad, Saif Khan worked at Data#3, where he served as Customer Success Manager from 2019 to 2021. He also held the position of Customer Success Specialist at the same company from 2018 to 2019. His tenure at Data#3 allowed him to develop strong cross-functional relationships and enhance customer engagement.
Experience at ActiveCampaign
Saif Khan worked at ActiveCampaign as Customer Enablement - Customer Success from 2021 to 2022. In this role, he focused on identifying training needs for enterprise customers, ensuring they selected the appropriate technology products to meet their requirements.
Educational Background
Saif Khan earned a Master's degree in International Business from Griffith University, studying from 2016 to 2018. He also holds a Bachelor of Technology (BTech) in Electrical, Electronics, and Communications Engineering from Sharda University, where he studied from 2011 to 2015. His educational background supports his expertise in project management and customer success.
Marketing and Communications Experience
Saif Khan has a strong background in marketing and communications, which enhances his ability to create engaging content for various platforms. He worked as a Marketing Administrative Assistant for the Australian Federal Government in 2017 and served as a Spectator Services Deployment Supervisor for the Gold Coast 2018 Commonwealth Games Corporation for five months in 2018.