Silvina Klein
About Silvina Klein
Silvina Klein is a Product Design Manager with extensive experience in user experience design and team leadership. She has worked in various roles across multiple organizations, including Rappi and Dialpad, and has a strong background in facilitating design sprints and promoting innovation.
Current Role at Dialpad
Silvina Klein serves as a Product Design Manager at Dialpad, where she has been employed since 2023. In her current role, she leads a team of 10 professionals, including both individual contributors and managers. Her responsibilities include setting clear objectives and facilitating career development for her team members. Klein focuses on enhancing team collaboration and innovation through initiatives such as Design Sprints and hackathons.
Previous Experience at Rappi
Before joining Dialpad, Silvina Klein worked at Rappi for three years, from 2020 to 2023. During her tenure, she held the position of Product Design Director for Fulfillment and previously served as Product Design UX Lead. Her work at Rappi involved overseeing product design initiatives and contributing to user experience strategies in a fast-paced environment.
Educational Background
Silvina Klein has a solid educational foundation in design. She studied at the University of Buenos Aires, where she earned a degree in Industrial Design from 2006 to 2011. Additionally, she attended Digital House in 2017, completing a program in User Experience Design. Klein also achieved the title of Profesora en Disciplinas Industriales at Universidad Tecnológica Nacional from 2012 to 2013.
Experience in Service Design
Klein has significant experience in service design, having worked at the Ministerio de Cultura de la Nación as a Service Designer in the Cultural Innovation LAB from 2017 to 2019. In this role, she contributed to projects aimed at enhancing cultural services and innovation. She also served as a Project Manager at the same ministry from 2016 to 2017, further developing her skills in managing design projects.
Teaching and Training Roles
Silvina Klein has a background in education, having served as a professor of Software and Product Design at UTN-INSPT from 2013 to 2021. She also taught Industrial and Graphic Design at Escuelas Técnicas ORT from 2012 to 2016. Additionally, she worked as a Design Sprint trainer at The Sprint Team I ACADEMY from 2021 to 2022, where she facilitated training sessions to enhance design thinking and collaboration among teams.