Tanner Shaffer

Tanner Shaffer

Enterprise Strategic Account Manager @ Dialpad

About Tanner Shaffer

Tanner Shaffer is an Enterprise Strategic Account Manager at Dialpad, where he has worked since 2024. With over 15 years of experience in the telecom and technology sectors, he has held various roles at Dialpad and teleNetwork, focusing on business development and customer success.

Work at Dialpad

Tanner Shaffer currently serves as an Enterprise Strategic Account Manager at Dialpad, a position he has held since 2024. His previous roles at Dialpad include Senior Mid-Market Account Executive, Principal Account Executive, and Senior Strategic Account Manager, spanning from 2020 to 2024. Throughout his tenure, he has developed expertise in managing strategic accounts and fostering customer relationships. His experience at Dialpad has contributed to his understanding of the telecom and technology sectors.

Previous Experience in Business Development

Before joining Dialpad, Tanner Shaffer worked at teleNetwork in various roles. He served as Business Development Manager from 2015 to 2016 and as Enterprise Account Executive / Account Manager from 2016 to 2019. His earlier positions at teleNetwork included Customer Success / Operations Management and Customer Support Manager, where he gained valuable experience in customer relations and operations management. His work history reflects a strong foundation in business development and customer success.

Education and Expertise

Tanner Shaffer holds a Bachelor of Business Administration (B.B.A.) in Marketing from Texas State University, where he studied from 2009 to 2014. He also attended The University of Texas at San Antonio, focusing on Business Administration, Management, and Operations from 2006 to 2008. His educational background supports his strategic abilities in implementing innovative business solutions and understanding market dynamics.

Interest in Emerging Technologies

Tanner Shaffer has a strong interest in emerging technologies, including artificial intelligence, wearable technology, robotics, space exploration, augmented and virtual reality, mobile applications, healthcare, and cybersecurity. This interest aligns with his role in the technology sector and informs his approach to business development and customer engagement.

Career Overview

With over 15 years of experience in the telecom and technology industries, Tanner Shaffer has developed a comprehensive skill set that includes account management, business development, and customer success. His career trajectory showcases a commitment to building long-lasting relationships with customers and implementing innovative strategies to achieve business objectives.

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