William Travis Harms
About William Travis Harms
William Travis Harms is a Senior Channel Manager specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). He has extensive experience in channel management and sales, having worked for various companies including Dialpad, Mitel, and TeligentIP.
Work at Dialpad
William Travis Harms currently serves as a Senior Channel Manager at Dialpad, a position he has held since 2021. In this role, he is responsible for enabling channel partners to effectively sell and support Dialpad's products and services. His focus is on driving mutual growth through collaborative sales and marketing efforts with these partners. His experience in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) fields supports his efforts in this capacity.
Previous Experience in Channel Management
Before joining Dialpad, William held several positions that contributed to his expertise in channel management. He worked as a Senior Channel Manager at Mitel from 2019 to 2021, where he developed skills in managing channel partnerships. Prior to that, he served as Channel Sales Manager at TeligentIP from 2016 to 2019, overseeing sales in the South, Southeast, and Northeast regions. His background includes roles at Affiliated Communications and Innovative Communication Systems, where he focused on account management and sales.
Education and Expertise
William studied at The University of Texas at San Antonio, where he achieved a degree in Architecture from 2003 to 2007. This educational background provides him with a unique perspective in his current role in technology sales. His expertise lies in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), which are critical areas in the telecommunications industry.
Career History
William's career spans various roles in sales and account management across multiple companies. He began as a Logistics Coordinator at Applied Materials from 2006 to 2008. He then transitioned to sales roles, including Sales Manager at Sprint from 2012 to 2014 and Sales Account Manager at Norton Lures from 2008 to 2011. His diverse experience in sales and account management has shaped his approach to channel management and partner relations.