Bradley Fuson
About Bradley Fuson
Bradley Fuson is a Customer Success Manager at Dice, where he has worked since 2019. He has a diverse professional background, including roles in journalism and customer service, and holds a Bachelor of Arts in Journalism and Mass Communication from the University of Iowa.
Current Role at Dice
Bradley Fuson serves as a Customer Success Manager at Dice, a position he has held since 2019. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction. His responsibilities include managing customer accounts and addressing their needs effectively. His experience in this position spans over five years, during which he has developed a strong understanding of customer success strategies.
Previous Experience at Slager Appliances
Prior to his current role, Bradley worked as a Service Administrator at Slager Appliances from 2015 to 2019. During his four years in this position, he was responsible for managing service requests and coordinating customer service operations. This experience provided him with valuable insights into customer service processes and the importance of effective communication.
Background in Journalism
Bradley has a background in journalism, having worked as a Freelance Journalist for On Campus Sports Network and AOL. His freelance work spanned from 2013 to 2014, where he contributed articles and reports, showcasing his skills in sports writing. This experience has equipped him with strong communication skills, beneficial in his customer success role.
Education and Expertise
Bradley Fuson studied at Des Moines Area Community College, where he earned an Associate of Arts (A.A.) degree in Liberal Arts and Sciences from 2011 to 2013. He then attended the University of Iowa, achieving a Bachelor of Arts (B.A.) in Journalism and Mass Communication with a concentration in Sports Studies from 2013 to 2015. His educational background supports his expertise in communication and customer relationship management.
Skills in Customer Relationship Management
Bradley possesses a strong foundation in communication, which enhances his ability to manage customer relationships effectively. He has expertise in invoice creation and processing, skills that complement his role as a Customer Success Manager. His diverse professional background, including experience in customer service and journalism, contributes to his effectiveness in managing client needs.