Erica L
About Erica L
Erica L is a Sr Data Quality Specialist at Dice, where she has worked since 2022. She has a background in customer success, compliance, and risk management, with previous roles at various companies including Principal Financial Group and MetLife.
Current Role at Dice
Erica L currently holds the position of Sr Data Quality Specialist at Dice, a role she has occupied since 2022. In this capacity, she is responsible for ensuring the integrity and accuracy of data within the organization. Her expertise in data quality contributes to the overall effectiveness of Dice's operations.
Previous Experience at Dice
Prior to her current role, Erica L worked at Dice as a Customer Success Manager from 2019 to 2021. During her tenure, she focused on enhancing customer satisfaction and fostering strong client relationships. This experience provided her with valuable insights into customer needs and expectations.
Professional Background
Erica L has a diverse professional background that includes roles in various organizations. Before joining Dice, she worked as a Retirement Specialist at Principal Financial Group from 2016 to 2019. She also held positions at MetLife as a New Business Associate from 2011 to 2012 and at Family Video as a Customer Service Representative from 2014 to 2015.
Education and Expertise
Erica L earned a Bachelor of Arts degree in Business Administration with a concentration in management from Wartburg College. She studied there from 2007 to 2011. Her educational background has equipped her with the skills necessary for her roles in data quality and customer success.
Early Career Experience
In the early stages of her career, Erica L worked at La'James International College as Shades of Expressions personnel for four months in 2012. This role provided her with initial experience in a customer-facing position, contributing to her development in the service industry.