Keishaun Majors

Service Desk Analyst @ Dice

About Keishaun Majors

Keishaun Majors is a Service Desk Analyst with extensive experience in IT support roles. He has worked at various companies, including Addleshaw Goddard and TD Direct Investing, and holds an Associate's degree in Computer Engineering from Atlanta Technical College.

Current Role at DICE

Keishaun Majors serves as a Service Desk Analyst at DICE, a position he has held since 2013. In this role, he is responsible for providing technical support and assistance to users, ensuring efficient operation of IT services. His experience in this capacity has contributed to the overall functionality and user satisfaction within the organization.

Experience at Addleshaw Goddard

Since 2016, Keishaun Majors has worked as an IT Helpdesk Administrator at Addleshaw Goddard in Leeds, United Kingdom. Over the course of eight years, he has developed skills in troubleshooting and resolving IT issues, supporting the firm's technology infrastructure and enhancing user experience.

Technical Support Role at TD Direct Investing

Keishaun Majors has been employed as a Technical Support Engineer at TD Direct Investing (Europe) since 2016. His role involves providing technical assistance and support to clients, ensuring that their investment platforms operate smoothly. This position has allowed him to apply his technical knowledge in a financial services context.

Previous Experience at Hackett

In 2013, Keishaun Majors worked at Hackett as a 1st Line Support for a brief period of one month. This early experience in IT support provided him with foundational skills in customer service and technical troubleshooting.

Education in Computer Engineering

Keishaun Majors studied at Atlanta Technical College from 2007 to 2009, where he earned an Associate's degree in Computer Engineering. This educational background equipped him with essential knowledge and skills in computer systems and technology, forming the basis for his career in IT support.

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