Chris Merchich
About Chris Merchich
Chris Merchich is a Senior Engagement Manager at Differential, where he focuses on understanding customer needs to develop effective products. He has a diverse background in business development, education, and product management, with experience in various roles since 2009.
Work at Differential
Chris Merchich has been serving as a Senior Engagement Manager at Differential since 2020. In this role, he focuses on understanding customer needs to develop products that effectively serve those needs. His responsibilities include engaging with clients to ensure alignment between product development and customer expectations, contributing to the overall success of the projects he manages.
Previous Experience
Prior to his current position, Chris Merchich held various roles that contributed to his expertise in product development and customer engagement. He worked at The Law and Leadership Institute as a Teacher for 11 months in 2012. He co-founded Cladwell, where he served as Head of Fashion & Customer Success from 2012 to 2016. He also worked as a Product Owner at Renhead from 2017 to 2020, and as a Brand Specialist at Macy's from 2009 to 2011.
Education and Expertise
Chris Merchich earned a Bachelor of Arts degree in Psychology from Hillsdale College, where he studied from 2003 to 2007. His educational background supports his understanding of customer behavior and needs, which he applies in his professional roles. He has developed a unique approach to sprint methodology through years of testing, enhancing his effectiveness in product development.
Motivation and Values
Chris is motivated by working with teams that have a strong mission, vision, and values. This alignment drives his commitment to creating impactful products and services. His focus on customer needs and team collaboration reflects his dedication to fostering environments that prioritize growth and innovation.
Contributions to Design Methodology
Chris Merchich has contributed to the field of design methodology by writing an article on creating 'Ah-ha' moments with design sprints. His insights stem from his extensive experience in building businesses and establishing processes for growth, which he has refined over his career.