Allison Burke
About Allison Burke
Allison Burke is a Customer Success Manager with extensive experience in client advocacy and account management. She has worked for several companies, including DigiSure and OnCourse Learning, and has a background in customer service and sales support.
Current Role at DigiSure
Allison Burke serves as a Customer Success Manager at DigiSure, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include addressing customer inquiries, providing support, and implementing strategies to enhance the overall customer experience.
Previous Experience in Customer Success
Before joining DigiSure, Allison Burke worked as a Customer Success Manager at BlueVolt for seven months in 2021. She also held the position of Client Advocate at OnCourse Learning from 2016 to 2018, where she supported clients in navigating their services. Her experience in customer success roles has equipped her with skills in client management and support.
Background in Sales and Account Management
Allison Burke has a background in sales and account management, having worked as a Wholesale Account Executive at Groundworks Industries from 2018 to 2020. This role involved managing client accounts and driving sales initiatives. Additionally, she spent seven years at Best Buy in customer service and sales support, where she developed her skills in customer interaction and sales strategies.
Education and Early Career
Allison Burke graduated from Skyview High School in 2006, earning her High School Diploma. Early in her career, she worked as a Shipping Receiving Clerk at Pretzel Perfection from 2014 to 2016, where she managed shipping and receiving operations. This foundational experience contributed to her understanding of logistics and customer service.